CUSTOMER SERVICE ADVISORY - Coronavirus (COVID-19) - March 12th, 2020
We’re closely monitoring the evolving situation surrounding Coronavirus (COVID-19) and have activated our global pandemic plan. The health and safety of our employees and customers is our top priority and we continue to take appropriate steps consistent with our preparedness plan and the World Health Organization (WHO) guidelines so our people, customers, and communities can remain healthy.
Actions we’re taking
To that end, we continue to advise all employees to follow travel advisories and guidance provided by local governments. We’re also taking additional steps including asking employees to delay all non-essential travel and use digital and virtual collaboration tools in lieu of large face-to-face meetings. We’re also restricting visitor access to many of our solution centers, implementing strict hygiene precautions in our facilities, and providing transparent and continuous updates to employees and customers.
We're here for you
We know our customers are being impacted, just as we are, and we commit to working together with them on innovative solutions as we navigate through this together.